To return/exchange the order, log in to your account and follow the steps:
1. Go to 'My Orders'
2. Select on the order for which you want to create return/exchange.
3. Click on the return button next to the product you want to return/exchange.
4. Select the reason for return from the dropdown, add image and submit request. If you are looking to exchange, select the product you want for exchange and submit a request.
5. You can track your return / exchange & refund details in the order detail page.
Note:
1. In case of exchange product value being less than the return product, the balance amount will be refunded to the source after a successful exchange.
2. In case of exchange product value being higher than the return product you can place it as a prepaid or COD exchange order.
3. Your exchange product will be shipped as soon as your return order is picked/delivered to us.